Technical Support


Online Computer Help And Technical Support

Introduction

Frustrated with the customer/technical support of the service you’ve subscribed to? or you just need online computer help and/or technical support for your computer/device? Try us! We have a highly dedicated support team with more than 10 years of experience in the industry.

Note: If you’re using a paid product/service, you should always contact their support team first and you should get help for free of charge.


Type Of Services

We have great experience in the following topics but not limited to;

  1. VPN Setup
  2. Smart DNS Setup
  3. Virus removal
  4. Speeding up Windows
  5. Cleaning up computer
  6. Installation of the geo-restricted app(s) on Mobile device.
  7. Resolving issues with 3rd party apps
  8. Router configuration
  9. Backup
  10. Access region-restricted websites / TV
  11. Increasing your computer’s privacy.
  12. Securing your computer’s connection from hackers and many more
  13. Securing website (WordPress)
  14. Design and deliver a full working website

How Will Be The Support Delivered?

Our technical support can be delivered through different channels such as email, live chat, and in some circumstances, we’ll use a free secure remote tool to access your computer to sort out the issue(s) you’re having problems with.


How Much Does It Cost?

Don’t worry, we are not tied to any tech giants and we are cheap! We’ll charge starting from (US) $10 per issue that you need help with. Don’t forget, our advise/suggestions are always FREE!.

Please note that we only accept payments via PayPal at the moment.


Can I get a refund?

If you are not happy with our service, we will provide a refund. However, please note that a full refund is only provided for up to 7 days after the date of the payment, refunds requested after 7 days will be made at our discretion. Fair enough right?


Will You Rip Me Off Or Scam Me?

No, we are not. Honest! We are in this for the long term, and our only interest is providing an excellent service at a reasonable price.

If you are still having doubts, you the customer, are able to dispute a (PayPal) transaction many months after it took place. When you do that, the money is immediately removed from our account whilst PayPal investigate and where there is any doubt, they invariably find in favour of the buyer or customer and return the money to you.


I’m Interested, What’s Next?

If you’re interested, please use this contact form and we’ll get back to you as soon as possible.